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Frequently Asked Questions

Group Tennis Clinics, Jr Performance Program and Junior Tennis League FAQ’s

All rescheduling requests must be submitted no later than 24 hours prior to the starting date of the program,

Otherwise fees will be forfeited. You will have a credit on your account that you can use at your disposal for future program.

The credit will be valid for four (4) months and it is transferable to other students.
An administration fee of $30 apply to all rescheduling requests.

It is as easy as 1 – 2- 3

 

1.Create an account on our online system.

 

2.Email us with the following information: Your name or your email on file with the online account just created. Add the six digit Yelp claim code as well.

 

3.Credit will be added to your account that can be used for any of our programs.

Summer Tennis Camp FAQ’s

All cancellations must be submitted no later than 24 hours prior to the starting date of the camp.

If you cancel your camp within:

  • 6-8 weeks prior to the starting date of the camp: 85% refund
  • 3-5 weeks prior to the starting date of the camp: 65% refund
  • 2-3 weeks prior to the starting date of the camp: 50% refund
  • 1-2 weeks prior to the starting date of the camp: 35% refund
  • 24 hours or less than 1 week prior to the starting date of the camp: 20% refund
  • Less than 24 hours prior to the starting date of the camp: all fees will be forfeited

If your child has a medical condition cancellation will be handled on an individual basis depending on the situation.

What happens if I want to reschedulemy camp?

All rescheduling requests must be submitted no later than 24 hours prior to the starting date of the camp.

If you like to reschedule your camp for some other week:

  • 3-5 weeks prior to the starting date of the camp: $30 rescheduling fee
  • 1-2 weeks prior to the starting date of the camp: $60 rescheduling fee
  • 24 hours or less than 1 week prior to the starting date of the camp: $80 rescheduling fee

Private Tennis Lessons FAQ’s

Cancellations must be done at least 48 hours prior to the lesson’s start time in order to be eligible for a make up lesson. All class cancellations should be done via email or phone.

Cancellations with 24-48 hours notice will incur a $10 cancellation fee. Cancellations with less than 24 hours notice are not eligible to be made up, credited, or refunded.

Rescheduling must be done 1 week prior to the starting date of the private tennis lesson: no rescheduling fee.

The Package of Five (5) 1-hour Lessons is valid for 40 days from the purchase date and the Package of Ten (10) 1-hour Lessons is valid for 80 days from the purchase date. Failure to use the private lessons by the stated time frames will result in forfeiting the remaining private lessons

Online Enrollment FAQ’s