Frequently Asked Questions
Group Tennis Clinics FAQ's
What happens in case of rain?
We will notify you via phone of a canceled class 30 to 90 minutes prior to the scheduled start time.
There will be a make-up lesson. The instructor will inform you of the make-up date/time.
What is your policy for missed days for reasons other than severe weather?
We regret to inform that we do not offer any make-ups or refunds for these days.
If you have any special circumstances please contact us.
What kind of discounts do you offer for the Group Tennis Clinics?
We offer "Siblings" discounts: Sign-up your second child and save 10% off the group clinic fee.
A discount of 10% applies for every additional child registered (e.g. 3rd, 4th).
What should a student wear and bring to class?
Wear tennis shoes (no black soles) & sports outfit.
Bring a tennis racket & bottle of water to class.
What is your instructor to student ratio?
1 instructor per 6 students for the following programs: Mommy, Daddy & Me Tennis, Pee Wee Tennis and Mini Aces Tennis.
1 instructor per 8 students for the following programs: Teen Tennis Stars, Adult Tennis, Xtreme Cardio Tennis
What size tennis racket should I get for my child?
We generally recommend 2 methods when choosing rackets:
1. Based on age group:
19 inch racket for ages 3 and under
21 inch racket for ages 3 to 4
23 inch racket for ages 4 to 5
25 inch racket for ages 6 to 7
26 inch racket for ages 8 to 10
2. Another way to find-out the right size is if you have your child hold their arm outstretched and parallel to the ground.
Place a racket in his/her fingertips. The racket should barely touch the ground. Please note this is not precise method.
If a student registered for one (1) or more lessons per week, can he/she attend on any of the
days offered at their level?
Unfortunately, the student must attend the classes/days they have registered initially.
This is due to administrative and scheduling reasons.
What is your Group Tennis Clinics Cancelation Policy?
All cancellations must be submitted no later than 24 hours prior to the starting date of the clinic.
If you cancel your group tennis clinic within:
2 or more weeks prior to the starting date of the group clinics: 75% refund
1-2 weeks prior to the starting date of the group clinics: 50% refund
24 hours or less than 1 week prior to the starting date of the group clinics: 25% refund
Less than 24 hours prior to the starting date of the group clinics: all fees will be forfeited.
If the participant has a medical condition cancellation will be handled on an individual basis depending on the situation.
What happens if I want to reschedule my group tennis clinic?
All rescheduling requests must be submitted no later than 24 hours prior to the starting date of the clinic,
Otherwise fees will be forfeited. You will have a credit on your account that you can use at your disposal for future group clinics.
The credit will be valid for four (4) months and it is transferable to other students.
Summer Tennis Camp FAQ's
What is your instructor to camper ratio?
By rule, our ratio is 1:6. However, in most cases we have an incredible ratio instructor to camper of 1:4 or less.
This enables our counselors to give individual instruction in a group setting where students have a better chance
of improving their tennis skills.
What happens in case of rain during the Summer camp?
There will be a make up date assigned, which would be after the last day of the camp.
All parents will be notified accordingly via email or phone.
What kind of discounts do you offer for the Summer Camp?
"Early Camper" discounts: Sign-up before June 6th and receive 20% off the camp fee.
"Siblings" discounts: Sign-up your second child and save 10% off the camp fee.
"3 Weeks" & "6 Weeks" exclusive Summer Tennis Camp discount packages offered. Contact us Today!
Please note: "Early Camper", "3 Weeks" & "6 Weeks" discounts can not be combined with any other discounts offered.Contact us, so we can apply the discounts.
What is your Summer Tennis Camp Cancelation Policy?
All cancellations must be submitted no later than 24 hours prior to the starting date of the camp.
If you cancel your camp within:
6-8 weeks prior to the starting date of the camp: 85% refund
3-5 weeks prior to the starting date of the camp: 65% refund
2-3 weeks prior to the starting date of the camp: 50% refund
1-2 weeks prior to the starting date of the camp: 35% refund
24 hours or less than 1 week prior to the starting date of the camp: 20% refund
Less than 24 hours prior to the starting date of the camp: all fees will be forfeited
If your child has a medical condition cancellation will be handled on an individual basis depending on the situation.
What happens if I want to reschedule my camp?
All rescheduling requests must be submitted no later than 24 hours prior to the starting date of the camp.
If you like to reschedule your camp for some other week:
3-5 weeks prior to the starting date of the camp: $30 rescheduling fee
1-2 weeks prior to the starting date of the camp: $60 rescheduling fee
24 hours or less than 1 week prior to the starting date of the camp: $80 rescheduling fee
Private Tennis Lessons FAQ's
What is your Private Tennis Lessons Cancellation & Rescheduling Policy?
- Cancellations must be done at least 48 hours prior to the lesson’s start time in order to be eligible for a make up lesson. All class cancellations should be done via email or phone.
- Cancellations with 24-48 hours notice will incur a $10 cancellation fee. Cancellations with less than 24 hours notice are not eligible to be made up, credited, or refunded.
- Rescheduling must be done 1 week prior to the starting date of the private tennis lesson: no rescheduling fee.
